What the five leaks look like in a recruitment firm.
Speed to lead
A client sends a role at 9pm. Whoever sees it first owns it. Whoever's asleep loses it. Your response time isn't a policy — it's a coincidence about who was holding their phone.
No follow-up system
The candidate who wasn't right for that role was right for the next one. Nobody remembers in six weeks. You re-source someone you already had.
No pipeline visibility
You can name your live roles. You cannot tell me which ones have gone quiet, or for how long. Roles don't get lost — they age out silently while everyone assumes someone else is on it.
Founder dependency
The client who only deals with you. The negotiation only you can close. Every recruitment firm has a ceiling and it's usually the founder's calendar.
Untracked revenue
You know last quarter's placements. You don't know which client relationship, which source, or which recruiter produced the margin — so you can't tell which half of the business to feed.
What the install looks like for you.
Same order — baseline frozen, infrastructure, then spend. What changes is the shape:
Two pipelines, one system
Candidate flow and client flow modelled separately and joined where they actually meet — the placement. Most CRMs force you to pick one and pretend the other doesn't exist.
Follow-up that survives a recruiter leaving
Sequences attached to the record, not to a person's memory or their phone.
Role ageing, visible
Every live role with a clock on it, and an alert when it goes quiet.
Revenue by client, source, and recruiter
So you know which relationships are the business and which are the hobby.
Who this is for, specifically.
- You're founder-led, doing real placement revenue, and the months swing
- Your recruiters run on WhatsApp and memory
- You've bought a CRM and your team quietly went back to spreadsheets
- You're pre-revenue
- You want more client leads without changing what happens after they arrive
- Your real problem is recruiter hiring or comp structure — that's an operations problem, and not my lane
See where your pipeline is leaking.
Thirty minutes on your actual numbers. You leave with the plan whether or not you hire me.
If I'm not the right fit I'll say so on the call.
Not ready? Take the GCC Growth Score first — under two minutes, no email to see your score.